FAQ

Your order will typically ship within 1-2 business days if the product is in stock. If the item is out of stock or custom-made, the expected shipping time is 6-8 weeks after the order is placed. You will receive a tracking number once your order ships.

We have strategically placed two warehouses across the United States (Eastern, and Western regions) to ensure fast and efficient delivery.
In Stock Products: Orders for in-stock items typically ship within 1-2 business days, with delivery expected within 7-14 business days. Over 90% of U.S. locations will receive their products within 7 business days from the shipment date.
Out of Stock or Custom Orders: For products that are either out of stock or require customization, the expected delivery time is 6-8 weeks after the order is placed.

We offer free shipping on select promotional items from our inventory.
 Any additional shipping costs or delivery limitations will be shown at checkout before payment.

ANZHAP primarily ships within the contiguous United States. Some remote areas, islands, and special addresses may not be eligible for standard delivery.

After your order ships, tracking information will be sent to the contact information used at checkout. You can also contact us with your order number for help.

Available payment methods include Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, Credit/Debit Cards, Manual payment methods, and other supported third-party payment providers. These options will be displayed at checkout.

Please contact ANZHAP customer support with your order number, item name, and reason for return. Our team will review the request and guide you through the next steps.

If your item arrives damaged, please contact us within 48 hours of delivery and keep the original packaging.

• Include your order number.
• Send clear photos or videos of the item, packaging, and shipping label.
• Do not discard the product or packaging until the case is reviewed.

Approved refunds are issued to the original payment method after the return is received and inspected. Bank processing time may vary by payment provider.

Please note: Our office furniture items require assembly. Delivery and assembly services are provided separately. You can find detailed product dimensions, images, and assembly instructions on the product pages to help you plan ahead. For assembly services, please contact us directly or purchase our assembly service.

Some products may support custom color options or special configurations. Please leave your preferred details in the cart notes or contact us before placing the order.

Measure your room before ordering and compare it with the product dimensions. For conference tables and executive desks, leave enough clearance for chairs, walking space, and cabinet doors.