Service Commitment: Thank you for choosing our products. If you have any questions, please feel free to contact our professional customer service team. We are happy to assist you with custom requests, returns, and exchanges. You can reach us via email a support@anzhap.com.

Color Variation: Due to differences in lighting, display settings, and photography equipment, the images may show slight color variations from the actual product. Please refer to the actual item. Please note that requests for returns or refunds due to color differences will not be accepted.

Custom Guidelines: Custom orders require detailed specifications. Please note that returns and exchanges are only applicable for initial defects, such as damage or dirt.

Odor Consideration: All products undergo safety inspections. If your product has a slight odor upon arrival, please place it in a well-ventilated area for a few days to help dissipate the odor.

Ceramic Tabletop Patterns: Products with ceramic tabletops may have slight variations due to production batches or cutting processes.

Shipping Information: This product is packaged in a large format and will be delivered exclusively to your doorstep or the first-floor entrance. Prior to purchase, please confirm the package dimensions and weight, ensuring that it can be easily moved in. For further inquiries, please contact our customer service team. Requests for refunds or exchanges due to the inability to move the item inside will not be permitted.  

Thank you for your understanding and support. We wish you a pleasant shopping experience!